Returns & Exchanges

At Shop Joe, we want you to love every piece you wear, which is why we offer a seamless 30-day return policy for all unworn apparel with original tags attached. If your fit isn't perfect, we are here to help you find the right style or process a full refund.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Prepare Your Package

Place the items in their original packaging and attach the prepaid shipping label provided via email.

3

Drop Off Locally

Take your package to any authorized carrier drop-off location or schedule a home pickup for your convenience.

4

Receive Your Refund

Once our warehouse inspects the items, your refund or exchange will be processed within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing